For the past decade I’ve been hearing from … … Product Managers; that they want more time to focus on building and executing their strategy, to raise up above the tactical day-to-day, to truly understand their customers and what they value, to be successful in achieving what the business needs…

Did you know the multiverse was real? Welcome to the multiverse This multiverse is one you probably know quite well, its one you live in and its one you have to navigate already. The name of this multiverse? … The Product Organisation! The challenges faced in each universe will be, at best complex, but…

I’ve had first hand experience, with both success and failure, of Product Ops being seen as a true ‘strategic partner’ to product leadership. Through these experiences my approach to any new engagement is to communicate early the value this type of partnership can bring. That being the value to the…

Antonia Landi, Chris Butler and myself discussing Product Ops team growth and focus areas with Anabela Cesário for Outsystems’ Product Ops Unwrapped Talk Series. We share our experiences and top insights on growing the Product Ops team beyond a team of one. Thanks to Patrícia Cadete for inviting, organising and supporting.

Six myths of Product Ops and why dispelling them is imperative Myth 1: We focus on Product Management only While the Product Ops discipline does have the word ‘product’ in it we need to remember that Product Management is not the only player in the development of products. An effective Product Ops function will be looking across the…

Ever wondered how Product Ops fits into the world of Product Management and Strategy? The need for a product operations person or team is growing in many organisations. Those that are looking to scale and need their product people to think less about the ‘how’ and more about the ‘what’. …

The most successful product development teams not only have great experience and capabilities, but a deep understanding of what customer problems they are trying to solve and why that is important to the business. Teams should be able to work with a level of autonomy that allows them to solve…

This week I was very kindly asked to be part of an amazing panel at the ProductOps Summit to discuss the pillars of ProductOps. The panel was hosted by Chris Butler of Cognizant and I was lucky enough to be alongside Victoria Wood of Shopify and Wafic El-Assi of Uber. …

How often have you heard: “But we have no strategy!” or seen teams working independently on initiatives that have no real strategic impact? Perception is reality and when individuals or teams perceive that there is no product strategy, then there isn’t. That is their reality and it is in every…